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The Mission of the Board is "To regulate engineering practice in Tanzania and promote engineering excellence amongst local engineers and engineering consulting firms with a view to enhancing their competitiveness and professionalism in the engineering practice".

ERB CLIENT SERVICE CHARTER

  • Category: Uncategorised
  • Published: Wednesday, 24 February 2021 08:31
  • Written by Super User
  • Hits: 10439

In order to provide assurance that the Board will deliver the necessary services to its customers as expected, the Board has prepared a Client Service Charter which outlines the activities to be performed by the Board. The Client Service Charter is a “Social Pact” between the Engineers Registration Board as a service provider and its clients as service recipients. It sets out basic information on the services provided, the standards of service that customer can expect from ERB and how to make complaints or suggestions for improvement.

 


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